A visual representation of the customer journey from initial awareness to the point of purchase.
A Sales Funnel (often used interchangeably with Conversion Funnel or marketing funnel) is a model that illustrates the theoretical journey potential customers go through as they move from initial Awareness of a product or service towards making a purchase. The funnel typically narrows at each stage, as some prospects drop off. Common stages include:
Awareness: Prospect becomes aware of your solution.
Interest: Prospect shows interest by actively seeking information.
Consideration/Desire: Prospect evaluates your solution against others (AIDA Model).
Intent/Action: Prospect decides to buy and takes action (Conversion).
Understanding the sales funnel helps businesses optimize their marketing and sales processes at each stage to guide more prospects towards becoming customers.